The best way to improve communication in an organization is by taking into consideration not just the verbal communications but the non-verbal communications of the employees as well. This will help managers in monitoring the interaction between the managers and their employees. In addition, it will help them in understanding and solving problems of the employees.
There are different ways of getting the attention of employees through workplace communication. The foremost task of an employer is to create a positive and productive work environment for the employees. In this regard, encouraging constructive communication between people will certainly help in creating a positive and productive work environment. A good way to achieve this task is to make all employees aware of their personal roles and responsibilities. This is necessary as only an individual knows his or her own value and contributions. However, this can be achieved by giving equal importance to all jobs and responsibilities in an organization and giving equal priority to all assignments.
Developing effective communication skills is also very important. This will help in improving workplace communication. However, the first step towards effective communication involves understanding the importance and requirements of your organization.
The importance of verbal communication lies in its capacity to convey messages to the target audience effectively. The success of any communication depends upon the ability of using it in the right context and the right manner. Verbal and non-verbal communication has a key role to play in workplace communication. These two forms of communication help to establish an understanding between people and increase their productivity.
Verbal communication includes spoken words and body language. It is very important to understand the meaning of the verbal communication and make sure that you do not offend someone. For example, in the case of a boss, he should never joke around with his employees. A boss should never use inappropriate words to belittle anyone. However, he should understand that each employee has his or her own unique personality and mannerisms, and so it is best to understand these differences and compliment them in order to make the workplace communication more friendly and soothing.
Non-verbal communication includes gestures and facial expressions. It is important to understand that a boss cannot start his or her sentences with words and have them end in negatives. For example, it is not acceptable to use the term 'you're stupid' when addressing employees who are superior in rank. Another important aspect of this form of workplace communication is proper pronunciation. Sometimes, even if the person talking is aware of the spelling or grammar, it is advisable to spell it out or explain it to the receiver so that he or she does not miss any point.
Workplace communication helps to establish a professional environment where employees feel comfortable and can perform well. It also boosts morale and promotes productivity. Employees feel happy when they are surrounded by positive people and situations. In fact, a happy employee can contribute to the overall productivity of the company. Therefore, it is very important that workplace communication plays an important role in boosting business productivity and reducing stress levels, which ultimately leads to better health and safety conditions for all.